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Online National Insurance checker/payments service launches

Posted 30/04/2024

The government is making it easier for customers to check for and fill any gaps in their National Insurance (NI) record to help increase their State Pension by launching a new online service on 29 April 2024.

The Check your State Pension forecast service has been enhanced to include a fully end-to-end digital solution.

The service will show customers by how much their State Pension could increase and details of the voluntary NI contributions they would need to pay to achieve this. It allows most people under State Pension age to view gaps in their NI record and pay voluntary contributions to fill those gaps, if it will benefit them.

Anyone with NI gaps in some of their tax years that could increase their State Pension if filled, can use the new digital service to choose which years they would like to pay to fill. They can then pay securely through the service and will receive confirmation that their payment has been received and that their NI record will be updated.

Customers can access the service via or via the HMRC app.

Those who are eligible have until 5 April 2025 to pay voluntary contributions to make up gaps in their NI record between 6 April 2006 and 5 April 2018. From 6 April 2025, people will only be able to pay voluntary contributions for the previous 6 tax years, in line with normal time limits.

Paying voluntary contributions will not always increase their State Pension but everyone can use the new service to check whether they could be better off in retirement before making any voluntary NI payments.

Customerswill need to login to the new digital service using their Personal Tax Account login details. Those without an online HMRC account can register as part of the process.

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